Our events are organised according to the event calendar, no matter the weather. So if you want to cancel an event, the rule is that you need to announce us with 7 full days, until 23:59 the latest, before the day we run the event. In order to avoid misunderstandings, 7 full days before the tour starts means that if the tour is on 9th of March, you need to announce the cancelation on 1st of March 23:59 the latest. To cancel a order, please send an email to firstname.lastname@example.org mentioning your order number and name. Please note that the bank transfer fee is deducted from your payment.